Counselling Modes

Telephonic Counselling

A comfortable and confidential way to speak with a therapist over a phone call. Ideal for those who prefer voice communication or need a flexible, accessible mode of support.

Video Counselling

A face-to-face therapy experience delivered online through secure video sessions. It allows you to connect personally with your therapist while enjoying the comfort and convenience of being at home.

Text Counselling

A discreet, flexible option where you can communicate with your therapist through messages. Perfect for those who feel more comfortable expressing themselves through writing or need support on the go.

Telephonic Counselling

Telephonic counselling offers a comfortable and accessible way to receive support from anywhere. Whether you’re at home, travelling, or simply prefer voice-based conversations, phone sessions provide a safe space to talk through your thoughts and emotions with a trained therapist.

It’s flexible, confidential, and designed to help you get clarity and support—right when you need it.

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Video Counselling

Video counselling allows you to meet your therapist face-to-face from the comfort of your own space. It’s convenient, flexible, and ideal for anyone who prefers the personal connection of in-person sessions but needs the ease of online support.

Through secure video sessions, you receive real-time guidance, emotional support, and a safe, private space to work through your thoughts and feelings.

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Text/Chat Counselling

Text and chat counselling offers a private, flexible, and comfortable way to reach out for support. It’s ideal for those who find it easier to express their thoughts through writing or prefer discreet communication during busy days.

With secure and confidential messaging, you can talk to a therapist at your own pace, reflect before sharing, and receive guidance that fits seamlessly into your routine.

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Find Your Answers Here

01.

Telephonic Counselling

What is telephonic counselling — and how does it differ from in-person therapy?

Telephonic counselling is a type of remote therapy where you talk with a licensed therapist over the phone, instead of meeting face-to-face. Like traditional counselling, it offers you a confidential space to explore thoughts, feelings, and experiences — but with the convenience and flexibility of connecting from anywhere. It’s part of broader teletherapy services, which also include video, chat, and messaging-based sessions.

Yes — many recent studies and experts agree that phone counselling and other forms of teletherapy can be just as effective as in-person therapy for common mental health concerns such as anxiety, stress, and depression.

Telephonic counselling works well for many people, especially those who:
  1. Live in remote, rural, or underserved areas with limited access to mental-health services.
  2. Have busy, unpredictable schedules and need flexible session timing.
  3. Prefer privacy and feel more comfortable talking on the phone rather than visiting a clinic.
  4. Have mobility or transport issues, or simply don’t want the commute.

That said — like with any therapy format — telephonic counselling may not be ideal for every situation (for example, some severe psychiatric conditions or crises may need in-person care).

Yes — as long as you and your service provider follow best practices. Trusted teletherapy providers use secure, encrypted communication methods, ensuring sessions comply with ethical and privacy standards.

Telephonic counselling can support you with stress, anxiety, low mood, relationship concerns, work pressure, and everyday emotional challenges—offering guidance and clarity through a simple phone conversation.

02.

Video Counselling

What is video counselling?

Video counselling is an online therapy session done through a secure video call, allowing you to meet your therapist face-to-face from anywhere.

Video counselling is an online therapy session done through a secure video call, allowing you to meet your therapist face-to-face from anywhere.

Yes. Video sessions are proven to be just as effective as traditional counselling for most emotional and mental-health concerns.

You only need a device with a camera, a stable internet connection, and a quiet, private space.

Absolutely. Sessions happen on secure, encrypted platforms to protect your privacy and personal information.

It’s ideal for anyone wanting the connection of face-to-face therapy without the travel, especially those with busy schedules or long distances.

03.

Text/Chat Counselling

What is text/chat counselling?

Text and chat counselling lets you talk to a therapist through secure written messages instead of phone or video calls.

It’s great for people who express themselves better through writing or prefer discreet, flexible support during busy days.

Yes. All messages are private, encrypted, and protected to keep your conversations secure.

Absolutely. Text/chat counselling allows you to reflect, type at your pace, and reply when you feel ready.

It can help with stress, anxiety, overthinking, emotional overwhelm, relationship concerns, and day-to-day mental wellbeing.